Commitment transforms a promise into reality.
We measure our customer experience using Net Promoter Score (NPS). Our team is committed to continuous improvement and meeting and exceeding industry average ratings for customer service. Our current score for customer service consistently outperforms the industry average – by more than 10x. While that sounds amazing, we are still working on improving it every day.
Case Study: Traction on Demand
Traction on Demand is a consulting and cloud software development firm with unparalleled expertise in using the Salesforce.com platform to improve business processes. Recently they ranked number 21 out of the 50 fastest growing tech companies in North America in Deloitte’s 2016 Technology Fast 50.
Case Study: FreshTAP
FreshTAP is a premium packaging company that provides wineries a cost-effective, hassle free and reliable way to join the expanding Wine-On-Tap market in stainless steel kegs, delivering fine wine to the customer in the most efficient way possible. FreshTAP’s expansion into a new office space required a scaleable, flexible and robust phone solution to grow with them; and the installation needed to be completed in less than one week.
View Case StudySome Thoughts from our Customers
“You guys are always fast, RELIABLE, and friendly. Three things that you really want from an I.T. company especially.” – Andy, BC Northern Lights
“System works well, support is fast and friendly” – Angie, Mulgrave School
“Extremely helpful and professional tech support” – Matthew, Prime Focus VFX
“Quick response and solution was found. 10/10” – IT Manager, Slack
