What We Do
It starts with understanding how your business works. From there, we deploy a VoIP solution that's tailored to fit your needs today, tomorrow, and as you grow.
Voxter is a Voice over IP (VoIP) service provider that builds solutions for businesses and wholesale partners around the globe. We are an end-to-end solutions provider, which means we’re responsible for writing the software that powers your phone system, providing you with the equipment you’ll need, and the network that connects you to the rest of the world. Most importantly, since we’re responsible for the entire experience, we’re able to ensure you’re getting the attention you deserve.
Sometimes we’re a software company, actively developing new features and functionality, fixing bugs, building integrations into popular tools such as Salesforce, Microsoft Dynamics, Zendesk, or Slack. Other times, we’re a telecommunications network operator, ensuring that routing, connection speeds, latency, and jitter are running optimally. As a matter of fact, our VoIP network runs entirely on equipment that we own, in facilities that we control, not in some random cloud out there.
We’re known for our concierge-like customer service that has become scarce in an age of long hold times and frustrating hoop jumping. Don’t have the time to set up that new staff member? Not a problem. Reach out any time and we’ll add, change or fix any part of your VoIP phone system quickly and at no additional charge. Prefer to keep control and get your hands a little dirty? Use our simple web-based portal to administer your VoIP phone system, anywhere you’ve got Internet. Are you a developer? With our full API, you can build your own custom integrations, too!
Sound too good to be true? You’ve been with the other guys for too long.
Let us show you the difference.
3 reasons to consider a switch:
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1.
You need a new business phone provider
Whether you’ve outgrown your current office phone provider and need specific features they don’t offer, or you’re simply ready for better support, new integrations, better phones (that you don’t have to buy!)… what ever the reason, we would be happy to show you the difference a switch to Voxter can make.
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2.
You’re Moving Offices
There’s a lot to coordinate, so let the office phone system be the easy part. Call us 30 days before your move and we can have your VoIP phone system seamlessly ready for you on opening day. (Two weeks before your move date? We can still help, let us panic for you; we have had a lot of practice with this stuff!)
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3.
Improving Business Process
We offer integrations that will bring your business office phone system into the digital age. Maybe you don’t even want a phone on your desk – we have soft phones that will blow your mind. Integrate your phone system with your workflow: Google Calendar, Instant messaging, Salesforce CRM, Dynamics CRM, Zendesk and more.
What Makes Voxter VOIP SERVICE So Good?
Our Network
Our fault-tolerant, worldwide network ensures your business communications platform is up 24/7/365. Our dedicated voice connection ensures superior voice call quality. No jitter, great clarity, and calls that don’t get dropped.
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Concierge Service
We take the time to understand your business, your call flows and how all your users interact on the phone. When you call Voxter you reach Voxter. Get to know our Customer Success team and work with people you know.
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Onboarding Done Right
Quick, easy and completely managed by us. We walk you through the process so you get the system you want, the first time. If you're planning a move, a workflow upgrade or simply want to switch providers, we can show you how easy onboarding can be.
Learn MoreInnovation
Voxter has brought technology to voice; we are always innovating, creating new features, planning new integrations. We would love to hear what you want to achieve with your business communication system; to us the sky is the limit.
How Our Clients Use their Voxter VOIP System
Remote Offices, Telecommuters and Travellers
A Voxter VoIP phone system allows you to take your work number on the road. You can use our soft phone for simplicity or actually take your phone with you, plug it in when you arrive and make calls like you are at your desk. Telecommuting staff love the ease of collaborating, using video conference, instant message and voice calling tools so they can become part of the office team.
Telecommuting Features
Customer Support Call Management
Our desktop call management application offers time savings over even the smallest user base. The system is web based, it offers one-click dialing of extensions and frequently used numbers. You can transfer calls from a desk phone to a mobile phone with a simple click-and-drag. With another click you can forward calls across the room or halfway across the globe.
Call Management Features
Complete Cloud Contact Center Solution
Contact centers are all about reliability, efficiency and workflow management. Voxter has designed a VoIP solution for the most complex call centre, providing agents with intuitive solutions that fit their use cases. We will reduce a five step process to two steps whenever possible to make your life easier, your customer's experience better and your contact center more cost effective.
Contact Center Features